Shipping

In-Stock items ship within 24 hours providing all information provided is correct. Print and keep a copy of your receipt showing your order information and order number.  All orders received before noon (Eastern Time) during that day will be processed the same day. Any orders placed after noon (Eastern Time) or on weekend or Holidays will be processed the next open business day.All Items over 150 lbs or has a over sized box will have special shipping terms and you will be quoted by phone or email of the shipping charges. If there is a hold on card for payment from  credit card protection services  all shipment will be delayed until card has be verified.
If you have any questions on orders placed please email us at: homepools@tds.net

Damaged Freight

Any and all freight/products  that has been  damaged by the shipping company UPS/FedeX /USPS  the customer should file a damaged freight claim with shipping company directly. This should be done same day as shipment was  received

UPS Damaged Claims FEDeX Damaged claim


Loading...